Costumes, masks, wigs, hats, accessories - Melbourne - Australia
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Conditions of Use

By viewing the ufimart.com.au, ufimart.com, b-wigs.com.au, b-wigs.com, bwigs.com.au, bwigs.com.au, bwigs.com, b-masks.com.au, b-masks.com, bmasks.com.au, bmasks.com, b-costumes.com.au, b-costumes.com, bcostumes.com.au, bcostumes.com, b-hats.com.au, b-hats.com, bhats.com.au web sites the visitor agrees to the On-Line Terms and Conditions contained within this document.

Warranty disclaimer:

This site and all of the information it contains, including information which may be related to products and/or services is provided solely for informational purposes. All information contained in this site is provided as is, without warranty of any kind and does not represent a warranty of any kind, either expressed or implied. Implied warranties, as referred to in this section includes, without limitation, all implied warranties of merchantability, fitness for a particular purpose and non-infringement, all of which are hereby expressly disclaimed.

Limitation of liability:

Under no circumstances will Ufi Mart Pty Ltd and all its related sites be liable to any person or business entity for any direct, indirect, special, incidental, consequential, or other damages based on any use of this site or any other web-site to which this site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Ufi Mart Pty Ltd has been specifically advised of the possibility of such damages.

Trademarks and copyright:

Except as expressly provided herein, you may not copy, reproduce, distribute, display, perform, modify, create derivative works, transmit, or in any way exploit any part of this site. Except as may be specifically granted to you by Ufi Mart Pty Ltd in a separate instrument, you may only download material from this site for your own personal, non-commercial use as follows: you may make one machine readable copy and/or one print copy that is limited to occasional articles of personal interest only.

Purchase Order Terms and Pricing

If the Customer does not have a written agreement with Ufi Mart Pty Ltd then the pricing information contained in this website and any other related sites is considered definitive and will be used for pricing and invoicing your orders. The pricing information on this site has been provided solely for your information and convenience.

In the case of international orders, please note that the pricing information shown may be further subject to taxes, duties, and other charges as may be required by customs at the destination country. Any of these taxes or charges (if payable) are the sole responsibility of the addressee (the customer).

Returns & Exchanges

We understand that it can be difficult buying over the Internet without trying on the product to confirm if the colour, size, or style suits you. Except for some items as described below, we accept returns, although certain conditions apply, again described below.

In the case of wrong colour or size we can do an exchange, provided that:

  • You notify us within 3 business days of taking delivery;

  • In general, the item must not have been worn, except, of course, for carefully trying it on.

    Please notice that once you receive your items, it is your responsibility to assess if the item has the appropriate size for you or the intended user. If you force the item when trying it on and it reaps or the seams get damaged, we will not be able to take it back, and after we receive it back and carefully check it, we will contact you advising you the item has been damaged when in your hands and that we cannot take back.

  • All the labels and packaging are intact;

  • The item is returned within 7 business days after we have authorised the exchange;

  • The item must not be one of our non-returnable items;

We also accept returns for unspecified reasons, provided that:

  • You notify us within 24 hours of taking delivery;

  • In general, the item must not have been worn, except, of course, for carefully trying it on.

    Please notice that once you receive your items, it is your responsibility to assess if the item has the appropriate size for you or the intended user. If you force the item when trying it on and it reaps or the seams get damaged, we will not be able to take it back, and after we receive it back and carefully check it, we will contact you advising you the item has been damaged when in your hands and that we cannot take back.

  • All the labels and packaging are intact;

  • The item is returned within 1 business day (24 hours) after we have authorised the return;

  • The item must not be one of our non-returnable items;

We will refund you whatever is less of either 95% of the price, (minus discounts if applicable), you paid for the item(s), or 95% of the new current retail price. Amounts will be refunded to the same credit card or bank card used to pay for the original order. If we have to replace the item(s) and ship them back to you we will also charge you for the postage, although you can use a different credit card. We keep your credit card information off-line for 14 days. After those 14 days we destroy your credit card information from all of our records for security purposes. Your credit card information on-line and in any electronic media is destroyed almost immediately after we receive your order, again for security purposes. In some occasions, we may delete all records of your credit card information right after we receive your order, and we may have to contact you for the purpose of refunds.

If your purchase is a bulk sale we may contact you for establishing and agreeing to different conditions for returns and refunds before we process your payment. A bulk sale is in general when the number of items of the same item code is greater than 10, or the total of the same item code is greater than A$200 items.

In all cases, the freight charges for returns are the responsibility of the purchaser, and we recommend to use a method for which tracking is possible. In case of loss in the mailing of items returned by a purchaser, the responsibility is all on the side of the purchaser, for which in some cases may be advisable to organise postal insurance.

We reserve the right to refuse any items which:

  • Presents signs of wear such as sweat, perfume, or cigarette smell;
  • Is soiled or ripped because of wear or forced fitting;
  • Has missing accessories;
  • Is damaged in any way because of attempts of alterations to the original product;
  • packaging is not complete or it is damaged;
  • Is one of our non-returnable items.


Because of health reasons, the following items are not returnable:

  • Eyelashes;
  • Face paints;
  • Undergarments;
  • Socks & stockings;
  • Beards and moustaches (unless they are returned in their sealed, unopened package);
  • Fangs and fake teeth (even if they are returned in their sealed, apparently unopened package);
  • Clearance or on-sale items.

In the case of  faulty or defective goods, we will exchange the item in question or issue a refund if a replacement is not available provided that: you notify us within 24 hours of taking delivery. In this case, the item must not have been worn, except for trying it on, all the labels and packaging must be intact, and the item is returned within 1 business day after we have authorised the return. Please notice that we inspect every item we ship before it is packed for shipping. Nonetheless, sometimes we may not see some non obvious defects. We also try to pack items in a way that the parcel can withstand load to avoid damaging of the item. We are trying to implement a more rigorous checking process for the items shipped, and items may be accompanied by a form confirming their status at the moment of shipping.

In the case of orders within Australia, please send all items via registered post for the Australia Post system to allow the tracking of your returned parcel. This is for your protection as we cannot be held responsible if the item is lost in the mail. Registered post insures the parcel by default for up to A$100 (Australia Post). If the value of the goods is greater than $100, you may wish to purchase additional insurance. The cost of insurance is minimal.

If you decide not to use registered post to return your item, we cannot accept responsibility if the parcel does not reach us. We will, however, process your return if and when the parcel is found.

Governing Law

This Agreement, and the respective rights and obligations of the parties hereto, shall be governed by and construed in accordance with the laws of the State of Victoria - Australia, without regard to principles of conflict of laws. Any dispute arising between you and Ufi Mart Pty Ltd, including those related to your use of this web site or any products you purchase from this web site, shall be exclusively venued in any state or federal court located in the state of Victoria, Australia.

Usage of this website constitutes acceptance of these On-Line Terms and Conditions.

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